Novem Consulting

Privacy & Cookie Policy

NOVEM Consulting, we value your privacy and are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA), South African data protection laws, and international privacy standards.

Information We Collect
When you visit or use our website, we may collect:

  • Your name, email address, and other contact details (when submitted via online forms)
  • Technical data such as your IP address, browser type, and operating system
  • Website usage data collected through Google Analytics
  • Engagement data from embedded videos hosted on YouTube
  • Any other information you voluntarily provide via forms or direct correspondence

How We Use Your Information
Your personal information may be used to:

  • Respond to your enquiries or requests
  • Improve our website’s performance, content, and usability
  • Analyse usage trends and site traffic
  • Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

Google Analytics
We use Google Analytics to better understand how visitors interact with our website. This tool collects anonymised data such as:

  • Pages visited
  • Time spent on site
  • Browser/device type and screen resolution
  • Country-level location data

Google Analytics uses cookies in line with Google’s Privacy Policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

YouTube Embeds
Our site may include embedded videos from YouTube. By interacting with these videos, YouTube (a Google company) may:

  • Track video views and user preferences
  • Collect anonymised performance metrics
  • Use cookies to personalise content or ads (if you are signed in to a Google account)

By playing an embedded video, you consent to YouTube’s data handling as outlined in their Privacy Policy.

Cookies
Cookies are small text files stored on your device to enhance your experience. We use:

  • Essential cookies – for basic site functionality
  • Analytics cookies – to monitor usage via Google Analytics
  • Media cookies – to support embedded video playback
  • Performance cookies – to track and improve site performance

You can manage or disable cookies in your browser settings. Please note that disabling cookies may impact certain features of the website.

Your Rights Under POPIA
You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your information
  • Object to or restrict certain forms of data processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at: info@novem.co.za

Data Security
We take appropriate technical and organisational measures to secure your data, including the use of SSL encryption, secure servers, and restricted access controls.

Updates to This Policy
We may revise this Privacy & Cookie Policy from time to time. Any updates will be posted on this page with the revised date clearly indicated.

Contact

NOVEM Consulting
www.novem.co.za
Email: info@novem.co,za
Phone: +27 82 82 82 456

Last updated: 18 June 2025